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Our Services

Are you a business owner searching for a reliable virtual receptionist or phone answering solutions to manage your business callers? At Virtual Reception, our call-answering services are tailored to meet the needs of businesses across Australia.

Answering
Service

Australian Based
Receptionists

No Lock In Contract

24 hoursAnswering Service

telephone 1Australian Based Receptionists

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Our Virtual Receptionist Services Are Trusted By These Companies

24-Hour Call Answering Service is Trusted by these companies - Message Taking
Trusted by these companies - 29

Virtual Receptionist & Phone Answering Services

At Virtual Reception, our phone answering services are designed to ensure you never skip a beat. Our Australian-based virtual receptionists are trained to handle calls with the utmost professionalism, ensuring that your clients are greeted with courtesy and efficiency.

Live Answering

Our live answering service handles customer calls so you never miss phone calls and improve customer experience.

Overflow Answering

Overflow answering is the perfect solution to efficiently respond to incoming phone calls even during a high volume of calls.

Message Taking

Capture every detail with precision. Our range of services includes accurate message-taking service.

Temporary Answering

Our temporary answering service is a flexible option that provides operational efficiency for your business operations.

Outsourced Reception

We manage your incoming calls, appointment bookings, and customer enquiries, letting you focus on your business operations.

Diary Management

We manage your appointment bookings, ensuring seamless scheduling systems and maximized productivity.

what we do

Virtual Reception Can Help You With

Virtual Addresses

Virtual address are a cost-effective way to present a professional image.

Virtual Offices

Wide range of amenities of a physical office with the flexibility of remote work.

Registered Offices

Registered offices provide a legal address essential for official correspondence.

Virtual Receptionists

Our virtual receptionist solution provides exceptional customer service 24/7 and personalised service.

What Our Clients Say...

Explore our phone answering services. See what our client say.
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I lost up to two hours a day with phone call interruptions.

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.

I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
Director - Director/Support – Real Advantage Solutions
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I recommend your services to anyone requiring a phone answering service.

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.
Vince Monardo
Director - Haddonstone Australia

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Virtual Reception is a premier provider of virtual business solutions, catering to businesses across Australia, the UK, and the USA.

CONTACT INFO

Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396Email: info@virtualreception.com.auAddress: 377 Kent Street, Sydney NSW 2000
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