Ensuring customer satisfaction in the allied health industries is essential. It needs a dedicated team to manage all aspects of client interaction, from initial contact to appointment scheduling.
These Businesses Trust Our Allied Health Virtual Receptionist Service
The Essential of Allied Health Virtual Receptionist
Struggling to juggle client appointments and care? Time management is a pressing issue for allied health professionals, often compromising the quality of client care.
Add to that the burden of securing affordable yet professional office space, and you're stretched even thinner, exacerbating your day-to-day challenges.
Virtual Reception provides the perfect solution: efficient, cost-effective communication services that streamline your appointments and client interactions, allowing you to focus on what matters—your patients.
Our commitment to excellence sets us apart from other virtual reception services. See what our clients say.
Your receptionists are equipped with the necessary information to handle our calls efficiently.
By accident I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently.
They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn’t take holidays, sick days or superannuation.
I recommend your services to anyone requiring a Virtual Office solution.
Vince Monardo
Director – Haddonstone Australia
Thank you for your excellent service.
Hi Michael, I was just updating some info on our account settings via your website and it occurred to me that your receptionist service has been excellent and I wanted to let you know.
All the girls are great, in particular Hollie is always so upbeat and professional. Thank you for your excellent service.
How do virtual receptionists manage frustrated callers?
Our trained professionals handle calls with care, empathy, and promptness, ensuring positive customer connections and addressing concerns effectively.
What services do allied health virtual receptionists offer?
They manage customer inquiries, client transfers, appointments, online orders and forms, and diary management, covering all communication aspects of your clinic.
Can virtual receptionists provide custom greetings?
Yes, we tailor custom greetings to align with your clinic's branding and reinforce your brand identity.
How do virtual receptionists enhance customer connections?
By promptly and professionally addressing all inquiries, managing appointments, and providing essential information, contributing to a positive customer experience.
Can virtual receptionists handle client transfers?
We direct calls to appropriate practitioners, specialists, or departments, ensuring clients receive assistance.
Can virtual receptionists book client appointments?
Yes, we manage appointments, cancellations, and rescheduling, streamlining your clinic's operations.
How do virtual receptionists support practitioners in managing business phone calls?
We manage all incoming calls, allowing practitioners to focus on consultations and business growth activities, ensuring no missed calls or inquiries.
How can virtual receptionists contribute to business growth activities?
Handling calls, appointments, and inquiries free up your time for other growth activities like marketing, networking, and service development.
Can virtual receptionist services be customised for allied health sectors?
Yes, our services can be customised to suit the specific requirements of your allied health practice.