In 30 seconds from now we can be answering and handling your calls!
So no matter where you're located in Australia or overseas, our Virtual Receptionists are waiting to provide the services that ensure that all your calls get answered promptly and professionally every time.
Sign Up for our 7-Day FREE Trial today and test our telephone answering service for yourself!
The biggest complaint we get from customers is: "I had no idea this service existed, our callers think 'our receptionist' is sitting in our office. I wish we had discovered your service years ago".
You Will Be In Good Company
We currently answer incoming calls for more than 4,000 customers. Many of these customers are small businesses with between 1 and 10 staff and their professions include lawyers, accountants, IT professionals, eCommerce businesses, consultants, car dealerships and many more. Lot's of these customers have been with us for many years and quite regularly remark that their own customers think that our receptionists are actually their employees sitting in their offices with them. We see this as a great compliment to our professional receptionist team.
Setup is Really Easy
Setting up a service is really easy, when you sign up for a free trial we will allocate a unique telephone number to your account. This number will be the phone number that we answer when taking your calls. Once you have your number you need to tell us what you want us to say to your customers when they call in. Your greeting can be changed at any time that you like and will be unique to your business. You may want it to be something simple like "ABC" comapany, Jill speaking oe something a bit more complex. Whatever you want it is changeable at any time by using our APP's or by logging in to your account on a PC or laptop. Once we have your greeting we will need to know what you want us to do with the calls when we get them, do you want us to answer the calls and take a message or do you want us to transfer the calls to you or one of your colleagues. After we know what you want done with the calls you simply need to divert your existing number to the number that we have provided and we are ready to go.
It is Really Cost Effective
To make life easier for our customers we have created a range of great value packages for our customers to use. For example, if you are a small user you may want to go with a Virtual Receptionist 20 package whilst if you are a big corporate you may want to go for a VR 1000 package instead. The packages give you a certain number of included calls to be used during the month. After you have used those calls you will then pay a fixed cost per additional call. If you don't think that any of our packages suit your business then we are happy to discuss setting up a custom package specifically for your business. Our average customer ends up spending around $120 per month which is a really small price to pay for the benefit of having a receptionist waiting to take any of those calls that you don't think that you can get to.
We Won't Lock You In
Here at Virtual Reception we don't believe in locking people in for long periods of time. We believe in building the loyalty of our customers by providing a really great level of service. You can cancel your service with us at any time by simply calling our customer service representatives and telling them that you wish to cancel. Despite it being so easy to cancel we find that we get a very low rate of cancellations and the ones that we do get generally cancel for business reasons. Our average customer ends up staying with us for around 3 years so we must be doing something right!
Need More Information?
Want to find out more about our answering services? Why not give one of our friendly customer care agents a call on 1300 893 820 and we will be happy to answer all of your questions.