These Businesses Trust Virtual Reception To Answer Their Phones
The Brisbane Connection: Virtual Receptionist Mastery
Managing customer calls, appointments, and inquiries can overwhelm small and medium-sized businesses. Left unaddressed, these challenges can lead to missed opportunities and reduced profits.
Increasing demands can stretch resources thin as your business grows, impacting service and operations. Without a solution, this could escalate to customer dissatisfaction and business losses.
Virtual Reception provides an affordable solution for managing calls and tasks. Our team is ready to help, allowing you to focus on growth. We're here to ensure every call is attended to, streamlining operations and driving your business forward.
Boost business efficiency with Brisbane's trusted virtual receptionist. See what our clients say.
They direct customer and supplier enquiries straight to the relevant person
By accident I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently. They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn’t take holidays, sick days or superannuation. I recommend your services to anyone requiring a Virtual Office solution.
Vince Monardo
Director – Haddonstone Australia
online access to receptionist scripts enables immediate changes to be made to reflect new activities
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made to reflect new activities.
What is the advantage of having a virtual receptionist in Brisbane?
A virtual receptionist offers home-based businesses and Australian companies prompt assistance with phone answering services while upholding the industry standard.
Can businesses customise the services they require?
Absolutely! We offer flexible plans for businesses tailored to your needs, whether phone answering services, virtual offices in Brisbane City for your business cards, appointment handling, or administrative assistance from our assistant team.
Can Virtual Reception assist outside of regular business hours?
Absolutely! We offer after-hours telephone answering services, ensuring access during business hours and beyond office hours and unwavering customer support.
How does your day trial work for new businesses?
Our 7-day trial lets you experience our services risk-free, from corporate office phone management to dedicated receptionist tasks.
Are your services limited to the legal industry?
No, our receptionist services cater to various sectors, including a specialised legal answering service, dental answering service, real estate & property answering service and more.
What's the difference between a house receptionist and a virtual one?
While both provide administrative assistance, a virtual receptionist operates remotely. Unlike a house receptionist, our answering service handles appointments for you, offering flexibility and cost-effectiveness for businesses.
What other services do you offer?
Our virtual office services include mail forwarding services and virtual office addresses for your business cards, ensuring all your business correspondence reaches you timely. Our virtual office provides you with a professional address in cities like Brisbane, so it can be an option for businesses to keep their residential address private. It offers a range of amenities such as lounge access, meeting rooms, and coworking spaces to enhance your business operations. We also have virtual assistants to help you improve your virtual presence.
Are there any long-term contract commitments?
No, we believe in flexibility and offer month-to-month contract commitments tailored to your business needs.
How do you handle business telephone calls differently?
With our trained, Australian-based receptionists, every business telephone call gets personalised care, with efficient message service and prompt assistance.
Are your pricing plans suitable for small businesses?
Definitely! We have affordable pricing plans, ensuring even small businesses can afford our industry-leading services.