Virtual Receptionist Melbourne

These Businesses trust Virtual Reception To Answer Their Calls

Minimise Missed Calls and maximise opportunities with our virtual reception services

In the Melbourne business market, every business opportunity counts. Missed calls or less-than-stellar customer service can lead to missed opportunities that could impact your bottom line.

Understandably, concerns about costs and quality of service may have deterred you from considering virtual receptionist services in Australia.

However, with Virtual Receptionist Melbourne, these worries are a thing of the past. We ensure no call goes unanswered and every customer query is addressed professionally and courteously. Our friendly receptionists are dedicated to helping your business flourish in this vibrant city.

Learn More

Elevate Your Business With Virtual Receptionist Melbourne

Unlock a world of benefits by utilising our professional answering service in Melbourne.

Never Miss A Call

Ensure our reliable answering service addresses every business call and customer query.

Professional Service

Deliver exceptional customer service by entrusting your calls to our professional and friendly receptionists.

Focus on Growth

Free yourself from the constant ring of the phone and focus on strategic growth initiatives.

Here is what Sets Virtual Reception Apart

Choose Virtual Receptionist Melbourne and empower your business with exceptional customer service daily. We're not just a service; we're your partner in success.

Local Expertise

Our professional receptionist team is based in Australia, ensuring clear communication and a deep understanding of your local needs.

Contact Us To Learn More

Always Available

Never miss an opportunity again with our 24/7 answering service; engage with prospective customers anytime.

Contact Us To Learn More

Absolute Flexibility

Our virtual reception services are flexible without any lock-in contracts or long-term commitments.

Contact Us To Learn More

Real-time Alerts

Stay informed and in control as a sole trader, with instant notifications of all routine tasks and communications.

Contact Us To Learn More

Easy Access

Manage your contact details and save valuable time with our free mobile app and web portal.

Contact Us To Learn More

Professional Image

Enhance your business image with a professional 1300 or 1800 number, efficiently managing all incoming calls.

Contact Us To Learn More

Personalised Welcome

Create a lasting first impression with a professional voice greeting customised to your business needs.

Contact Us To Learn More

Hassle-free Scheduling

Free up your time by letting us schedule appointments so you can focus on what matters most.

Contact Us To Learn More

Risk-free Experience

Experience the difference of our flexible services with a 7-day free trial – no strings attached.

Contact Us To Learn More

Local Expertise

Our professional receptionist team is based in Australia, ensuring clear communication and a deep understanding of your local needs.

Contact Us To Learn More

Always Available

Never miss an opportunity again with our 24/7 answering service; engage with prospective customers anytime.

Contact Us To Learn More

Absolute Flexibility

Our virtual reception services are flexible without any lock-in contracts or long-term commitments.

Contact Us To Learn More

Real-time Alerts

Stay informed and in control as a sole trader, with instant notifications of all routine tasks and communications.

Contact Us To Learn More

Easy Access

Manage your contact details and save valuable time with our free mobile app and web portal.

Contact Us To Learn More

Professional Image

Enhance your business image with a professional 1300 or 1800 number, efficiently managing all incoming calls.

Contact Us To Learn More

Personalised Welcome

Create a lasting first impression with a professional voice greeting customised to your business needs.

Contact Us To Learn More

Hassle-free Scheduling

Free up your time by letting us schedule appointments so you can focus on what matters most.

Contact Us To Learn More

Risk-free Experience

Experience the difference of our flexible services with a 7-day free trial – no strings attached.

Contact Us To Learn More

What Our Clients Say...

Choose virtual receptionist in Melbourne and empower your business with exceptional customer service daily. We're not just a service; we're your partner in success. See what our clients say.

I am made aware, and call transfers take place.

The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call.

Your service has allowed me to take back control of my incoming calls. I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.

My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan

Director – Director/Support – Real Advantage Solutions

Not only is this incredibly cost-effective, but it is also very personalized

By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.

Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.

Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.

Vince Monardo

Director – Haddonstone Australia

Further Testimonials

Revolutionise your customer service and never miss an opportunity again with Virtual Reception – your dedicated partner for professional virtual receptionist services in Melbourne.

Claim your 7 Day Free Trial

Get In Touch

Claim your 7 Day Free Trial

Industries

Empower Your Business with Virtual Receptionist Melbourne

From Allied Health to Small Business, our professional receptionist services support many sectors across Australia.

Allied Health

Ensure seamless patient interaction with our virtual reception services tailored for Allied Health professionals.

Learn More

Contractors

Elevate your professional presence and never miss an opportunity with our dedicated contractor support.

Learn More

Corporate

Streamline your business with our impeccable reception services designed for corporate excellence.

Learn More

Dental

Enhance patient contact with our specialised virtual reception services dedicated to dental practices.

Learn More

Franchise

We're here to ease that burden, delivering world-class support explicitly tailored for franchises.

Learn More

Legal

Ensure flawless communication and client interaction with our virtual reception services for legal firms.

Learn More

Medical

Provide a professional voice to your patients with our virtual reception services tailored for medical practices.

Learn More

Property Management

Efficiently manage tenant enquiries with our professional property management reception services.

Learn More

Real Estate

Stay ahead of the competition with our specialised virtual reception services for real estate professionals.

Learn More

Small Business

Leverage the myriad business benefits of our virtual reception services, designed to empower small businesses.

Learn More

FAQs

Frequently asked questions

What is a virtual receptionist Melbourne?

Virtual Receptionist Melbourne is a telephone answering service provided by Virtual Reception, offering an experienced team of Australian-based receptionists to complete tasks like handling your business phone calls, appointment bookings, and customer inquiries 24/7, ensuring a memorable experience for your clients.

Is it a cost-effective and flexible business solution?

Our virtual receptionist solution is designed to be a cost-effective and flexible business solution, catering to the unique needs of Australian businesses, small or large. With no lock-in contracts, affordable plans, and a pay-as-you-go option, it provides a flexible business solution that can be tailored to suit your needs.

Are the receptionists available during standard business hours?

Our professional receptionist provider team is available 24/7, ensuring your phone calls are answered promptly, even outside standard business hours. This provides high customer satisfaction rates, better business presence and enhances your business perception in the community.

How can a virtual receptionist benefit a business owner?

Our virtual receptionists are dedicated receptionists that can handle various tasks, such as answering calls, schedule appointments, and conducting customer inquiries, freeing up the business owner's time to focus on other essential aspects of your business growth. This personalised customer service ensures a seamless and competent operation, leading to higher customer satisfaction rates and a better business perception.

Do you provide services only in Melbourne?

While we are titled Virtual Receptionist Melbourne, our telephone answering service and other services like virtual offices in business centres and virtual assistants for administration & office support are available nationwide in Australia, including major cities such as Adelaide, Brisbane, Sydney, and Perth. Our experienced team caters to a wide range of companies from all industries, ensuring flawless communication, commitment to customer service and personalised customer service across the country.

What makes your team competent?

Our competent team comprises professional, reliable, and fast-answering full-time receptionists who are trained to handle business phone calls of not just your average customer but even those from different categories of customers based on Australian business conditions from various industries of business services with meticulous attention to detail and personalised customer service experience. Their expertise ensures high customer satisfaction rates and enhances your business's professional image.

Do you offer appointment booking services?

Our virtual receptionist service includes appointment booking and diary management. This ensures that your appointments are scheduled and managed efficiently, giving you more time to focus on other crucial aspects of your business.

Is there a trial period for the service?

We offer a 7-day free trial for our virtual receptionist service. This allows you to experience our service firsthand and assess if it suits your business needs before making any commitments.

How does your service enhance customer satisfaction rates?

Our professional receptionist provider ensures that every call is answered promptly and handled with meticulous attention to detail, providing personalised customer service. This efficient communication and personalised approach lead to higher customer satisfaction rates and a positive perception of your business in the community.

Can your services help improve the business community's perception?

Absolutely! Our virtual receptionist solution ensures efficient communication, amazing caller experience and personalised customer service, enhancing your business's professional image in the community. This, in turn, positively impacts your business community perception and contributes to building trust with your clients.

Claim your 7 Day Free Trial

Get In Touch