Pricing

Answering
Service

Australian Based
Receptionists

No Lock In Contract

Claim your 7 Day Free Trial

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Answering Service

Australian Based Receptionists

No Lock In Contract

Claim your 7 Day Free Trial

Our Virtual Receptionist Services Are Trusted By These Companies

Pricing

See Below For The Complete Range Of Our Phone Answering Services

Message Express
Virtual Receptionist
My Assistant/My Diary

MessageExpress

$19/ month

Includes:

Pay as you go

$2.20 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$60/ month

Includes:

25 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$100/ month

Includes:

50 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress

$19/ month

Includes:

Pay as you go

$1.99 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$55/ month

Includes:

25 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$95/ month

Includes:

50 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Standard

$29/ month

Includes:

Pay as you go

$3.59 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$175/ month

Includes:

50 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Standard

$29/ month

Includes:

Pay as you go

$3.50 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$85/ month

Includes:

20 minutes per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$150/ month

Includes:

50 minutes per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.70 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$79/ month

Includes:

20 minutes per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$139/ month

Includes:

50 minutes per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Message Express
Virtual Receptionist
My Assistant/My Diary

MessageExpress

$19/ month

Includes:

Pay as you go

$2.20 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$60/ month

Includes:

25 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$100/ month

Includes:

50 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress

$19/ month

Includes:

Pay as you go

$1.99 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$55/ month

Includes:

25 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$95/ month

Includes:

50 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Standard

$29/ month

Includes:

Pay as you go

$3.59 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$175/ month

Includes:

50 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Standard

$29/ month

Includes:

Pay as you go

$3.50 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$85/ month

Includes:

20 minutes per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$150/ month

Includes:

50 minutes per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.70 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$79/ month

Includes:

20 minutes per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$139/ month

Includes:

50 minutes per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

How Our Virtual Reception Services Work

Elevate your business communications with a dedicated phone solution tailored to your needs. Dive into how our virtual reception ensures seamless business phone interactions.

Get Started

We onboard you and understand how you would like our receptionist to answer your calls.

Client Calls

You forward your calls to us; we then answer calls on your behalf.

We Answer

Our team answers your calls with your chosen greeting.

We Update You

We will update you via email/SMS.

Learn More

FAQs

Frequently asked questions

What is a virtual receptionist?

A virtual receptionist is a professional who manages calls, sets appointments, takes messages, and performs other reception-related tasks for businesses remotely. They offer the benefits of an in-house receptionist without the overheads and logistics of housing them on-site.

How does a virtual receptionist differ from a phone answering service?

While both services manage incoming calls, a virtual receptionist provides a broader range of administrative tasks such as appointment setting, diary management, and customer support. In contrast, a phone answering service primarily focuses on taking calls and messages on the business's behalf.

Are Virtual Reception's receptionists based in Australia?

Yes, all our virtual receptionists are Australian-based, ensuring each interaction has a local touch and understanding of Australian business etiquette.

How can a virtual receptionist benefit my business?

A virtual receptionist ensures you never miss a call, provides a professional front to your clients, schedules appointments, manages your diary, and handles inquiries. This lets you focus on core business activities, enhancing productivity and customer service.

Is the pricing expensive to hire a virtual receptionist from Virtual Reception?

No, our pricing for hiring a virtual receptionist from Virtual Reception is cost-effective. We offer various affordable pricing plans without lock-in contracts, giving businesses flexibility and significant cost savings compared to hiring an in-house receptionist.

How quickly can I set up virtual receptionist services?

Setting up virtual receptionist services with Virtual Reception is swift and seamless. After a short onboarding process, which includes understanding your business requirements, we can have your service active in no time.

Will the virtual receptionist know about my industry specifics?

Absolutely! We cater to various industries, from Medical to Real Estate. Our virtual receptionists undergo industry-specific training to handle inquiries and calls adeptly.

Can I get a trial of the virtual receptionist service?

Yes, Virtual Reception offers a 7-day free trial for our virtual receptionist services, allowing you to experience the benefits firsthand.

How does the message-taking aspect work with a virtual receptionist?

Our virtual receptionist takes detailed notes when a call comes in, ensuring accuracy and clarity. These messages are then relayed to you via your preferred communication method: email or SMS.

Do virtual receptionists handle telemarketing or cold calls?

At Virtual Reception, our focus is on managing incoming calls, setting appointments, and conducting customer inquiries. We don't perform outbound telemarketing or cold-calling tasks. However, we are well-equipped to handle and redirect any calls your business might receive.

Claim your 7 Day Free Trial

Get In Touch