Are you a business owner searching for a reliable virtual receptionist or phone answering solutions to manage your business callers? At Virtual Reception, our call-answering services are tailored to meet the needs of businesses across Australia.
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Virtual Receptionist & Phone Answering Services
At Virtual Reception, our phone answering services are designed to ensure you never skip a beat. Our Australian-based virtual receptionists are trained to handle calls with the utmost professionalism, ensuring that your clients are greeted with courtesy and efficiency.
24-Hour Call Answering
No matter the time of day, when your customers reach out, we're here to answer. Beyond regular business hours, our 24-hour service ensures incoming calls are managed professionally.
Our Australian-based call answering services are tailored to meet the unique needs of diverse industries. Ensure every call is handled with care and precision.
Our call transfer service boosts customer experience and streamlines operations during business hours. We ensure a seamless transition of calls to the appropriate personnel.
Our virtual receptionist team expertly manages your business phone calls with month to month flexibility, ensuring maximum efficiency with minimal fuss
Stay effortlessly in sync with every business opportunity as your voicemail messages promptly land in your email inbox. Now, conveniently access all your essential audio files from a familiar platform.
Explore our phone answering services. See what our client say.
I lost up to two hours a day with phone call interruptions.
The Live Answering Service is an invaluable asset to my business. Running a small business means you must wear many hats and can not always answer an incoming call. Your service has allowed me to take back control of my incoming calls.
I lost up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond, and if something is urgent, I am made aware, and call transfers take place.
My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
Director - Director/Support – Real Advantage Solutions
I recommend your services to anyone requiring a phone answering service.
By accident, I found you guys some three years ago, initially deciding to use you to assist with cost cutting.
Today we continue to use your services. We found your answering services designed and equipped with the necessary information to handle our calls efficiently. Your answering services make a huge difference when we receive a customer call. They direct customer and supplier inquiries straight to the relevant person.
Not only is this incredibly cost-effective, but it is also very personalized, and our virtual receptionist doesn’t take holidays, sick days, or superannuation. I recommend your services to anyone requiring a phone answering service.